Performance support helps you to perform critical tasks in your work around the moment of need. Performance support provides only the information that you need to perform a task or action properly and work more productively: what you need to do and how you should do it.
Performance support can be helpful before, during or after performing a task or action. Performance support contributes to productive and safe working based on defined quality standards. Well-designed Performance support is available at any time, both online and offline.
Benefits of performance support:
- You use it during as part of your daily work.
- It doesn’t cost you extra time.
- It reduces the need for formal training.
- It leads to fewer errors.
- It’s simple: just enough information to do your job well.