SOLUTIONS

The 70:20:10 Institute offers a wide range of solutions to help you build value for your organization.
If you are a larger organization (more than 10,000 employees) we work with you to create a suite of customized solutions to deliver value.
If you are a smaller organization (up to 10,000 employees) we work with you to construct Value-Based L&D bundles to deliver value over a 2 to 3-year period. Each bundled solution has a voucher value, so you can see exactly what you are getting for your investment.


How it works!

We work with larger organizations to finely craft the best solutions for you. This involves engaging with you to get a deep understanding of your challenges and priorities and then co-creating a workplan to suit your needs. Your first step should be to contact us to set up a meeting to agree engagement and start this process.

The voucher system for smaller organizations works as follows:

  • You select what you need from a wide range of solutions on the L&D Business Canvas™.
  • Co-creation and customization are vital. We will work with you to co-create the smartest and best ways to customize your solutions, so they deliver the greatest possible value for you.
  • We’re flexible if you want to go faster and reach your desired state in less time. You can simply purchase more vouchers and add solutions to your plan at any time as you need them.
  • We’re also flexible in terms of how you apply the Value-Based L&D Methodology™. You can start with the solutions that best fit your business needs and we’ll support you with smart processes to take care of all steps along the way.
  • The L&D Business Canvas™ helps you visualize and structure the best solutions for your needs. This provides a practical approach to help you progress quickly and deliver value in your organization. It also helps make the whole system more visible and accessible.
  • At the end of each year you can choose a new bundle of Value-Based L&D solutions, so you are continually developing and improving your L&D services to deliver real value for your organization.


Our Value-Based Solutions

Strategy

Stakeholder Engagement Event (senior management)

Stakeholder ‘inspire’ session – meetings, seminars, workshops and activities to build engagement with L&D managers and their teams, HR, and other key stakeholders.

These sessions provide case examples and demonstrate the benefits of 70:20:10, explanation of the various steps and the roles the stakeholders need to play as a part of the process.

Stakeholder Engagement Event (L&D team)

Stakeholder ‘inspire’ session – meetings, seminars, workshops and activities to build engagement with L&D managers and their teams, HR, and other key stakeholders.

These sessions provide case examples and demonstrate the benefits of 70:20:10, explanation of the various steps and the roles the stakeholders need to play as a part of the process.

(alternatively, 2 x online sessions plus recorded materials/videos)

Business Model Audit

The L&D Business Model Audit provides the baseline for further development of Learning services within your organization. The BMA allows us to work with you to create a shared vision of the current value of your existing learning solutions, and helps you co-create a roadmap to your desired model.

New Strategy Development, including Strategic Plan

Strategic consulting to support your L&D management along your value-based learning journey. We will help guide you with the development of your strategy, your stakeholder sessions, your strategic challenges and the implementation of your Value-Based Roadmap. 

(‘lite’ version and extended for large corporates – based on level of complexity/size)

Customized Roadmap Development

Co-creation of the implementation plan/Value-Based Roadmap for 3 years based on the new strategy and the data output from the Business Model Audit.

Value-Based Communications Plan

Co-creation of a communication plan for all key stakeholders to ensure the new strategy is embedded in the culture of your organization.

Annual Strategy Review Report

Review of strategy and report using our templates and standard processes.

Processes

Process Guidance

Guidance sessions by senior consultants to clarify and document your processes connected to your new strategy.

This solution includes input from two of our senior consultants plus 3 online working sessions with one of our experts (and tools for you to use to document work processes).

Detailed L&D Work Instructions (derived from processes and key tasks)

25 work instructions (customized for client).

We work with you to define the key work instructions required for successful implementation of your new business model.

Management

Implementation Consulting and Support (L&D Managers)

Online guidance sessions that advise and support Learning Leaders with managing your roadmap, providing feedback to teams, and other areas of focus.

6 online guidance sessions of 1.5 hours plus tools.

Value-Based Governance Model / Standards

Guidance to develop a robust L&D governance model that aligns with your new business model and meets your specific requirements.

Audits (e.g. of services)

Based on our templates and checklists, we provide a detailed audit including interviews with key business and L&D stakeholders, analysis of your products and services, and a set of recommendations for improvement.

  1. Small scale (one country. Impact <10,000)
  2. Medium scale (one region, Impact 10-20,000)
  3. Large scale (global. Impact >20,000)

Customer Segments

Online Session to Determine Key Clients and Sponsors and Their Characteristics

Two online sessions to help you identify, qualify, and prioritize your key clients.

Value Proposition

Design/Define Measurement System/ Evaluation Blueprint

Using our tools and templates we will co-create a measurement system with you.

Value Based L&D Dashboard

Online support sessions to create a tailored Value-Based Dashboard to capture and report progress.

Stakeholder Value Proposition Event

Co-delivery of your new value proposition to your key stakeholders. Including business case and other evidence-based data.

Channels

Technology Assessment (including review of capability to support evaluation etc.)

Review of your existing technology’s capability to support your new business model – including ability to collect and process data for appropriate metrics, ability to support delivery of performance support content and other dimensions.

Customer Relationships

How to Build an Effective Relationship with your Internal Client

We work with you in online sessions to apply standards, tools and methodologies to build effective working relationships with your internal clients.

(This solution is delivered through a series of three 1-hour online sessions plus follow-up support sessions using specialist tool)

Revenue Stream

Business Consultancy (in collaboration with specialist accountants/finance people to deliver this)

Our finance experts work with you to ensure you have all the necessary processes in place for all your reporting needs.

Key Resources

Expert Program (online/face-to-face)

Our Value-Based Expert Program is designed to develop your 70:20:10 capability. As part of the program your team works on projects within your own organisations with guidance and support from our 70:20:10 experts.

The program is supported through online or face-to- face Accelerator sessions and ongoing progress checks by our experts. We provide materials, process guidance and support on our social knowledge network platform.

  • 1-5 participants and 2 projects per cohort/program
  • 6-10 participants and 3 projects per cohort/program
  • 11-15 participants and 4 projects per cohort/program

Detective Clinic (online)

The Detective Clinic is designed to build your team’s capability to implement the Performance Detective role in your organisation. This clinic consists of four online sessions, work on a ‘live’ project in your organization, and individual support check-ins.

The Performance Detective is a key role in our 70:20:10 Methodology.

Up to 15 participants and 5 projects Four 90-minute online live clinics and individual check-ins on an as needed based.

  • 1-5 participants and 2 projects per cohort/program
  • 6-10 participants and 3 projects per cohort/program
  • 11-15 participants and 4 projects per cohort/program
  • 4x online live clinics (90 minutes each) and individual check-ins on an as-needed based

Detective Program (face-to-face) for L&D and HRBPs

The Performance Detective Clinic sets up your L&D professionals and HR Business Partners to apply the Performance Detective role within the 70:20:10 Methodology™ in their daily practice. The program is project-based.

As part of this program, and in collaboration with our partners The Platinum Performance Group, we provide you with a set of tools from the Performance DNA™ Light toolkit to support you in your Performance Detective work.

  • 11-15 participants and 5 projects per cohort/program
  • 1x 2-day workshop + series of online check-ins and meeting to present final project outcomes.

Game Changer Clinic (online)

The Game Changer Clinic is designed to build your team’s capability to implement the Game Changer role in your organisation. The Game Changer is key role in our 70:20:10 Methodology™.

Up to 15 participants and 5 projects

2 online live clinics (90 minutes each), plus online coaching, maximum of 4 hours

Business Impact Clinic (online)

The Business Impact Clinic is designed to build your team’s capability to implement the Performance Tracker role in your organisation. The Performance Tracker is key role in our 70:20:10 Methodology™.

Up to 15 participants and 5 projects

2 online live clinics (90 minutes each), plus online coaching, maximum of 4 hours

Project Management Clinic (online)

This service provides expert consulting via online clinics to support you with the project management aspects of your new 70:20:10 business model implementation and activities.

Up to 15 participants and 5 projects

2 online live clinics (90 minutes each), plus online coaching, maximum of 4 hours

Performance Support Program (online)

This program supports you to use a robust performance support methodology and content development approach. We work with you to develop effective performance support for one critical task you have identified.

Up to 15 participants and 5 projects.

Online live sessions, online coaching and feedback on your own products. Within a period of six weeks, two two-hour online live clinics and four 30-60-minutes feedback sessions depending on the number of participants.

Summit

Every year we organize a summit where international companies present results in the field of Value-Based learning and 70:20:10 and we share the latest developments within the field.

Consultancy (day rate)

As part of your annual subscription we also provide you with one-off expert consultancy services.

Key Activities

Value-Based Proof-of-Impact Project

Demonstration of the practical application of the 70:20:10 methodology using one of your projects to demonstrate business impact. This proof of impact project will help you convince stakeholders (management, HR, and L&D) of the power and business impact of the 70:20:10 methodology.

Our value-based proof of concept impact project will guide you through the entire process of implementing the Value-Based methodology for a specific case.

Value-Based Leadership Design (linked with implementation)

Demonstration of the practical use of the methodology and Value-Based L&D principles to produce a 70:20:10 design leadership programs. This is a unique approach with measurable business impact to prove the business value.

Value-Based Customer Service Design

Demonstration of the practical use of the methodology and value-based L&D principles to produce a 702010-proof design for Customer Service programs. This is a unique approach with measurable business impact to prove the business value of L&D for customer service support and development.

Value-Based Onboarding Design

Demonstration of the practical application of the methodology with a 702010-proof design for onboarding programs. This is a unique approach with measurable business impact to prove the business value of L&D around onboarding or improving productivity with regard to the onboarding process.

Value-Based Sales Design

Demonstration of the practical application of the methodology with a 702010-proof design for Sales Development programs. This is a unique approach with measurable business impact to prove the business value of L&D around Sales Development or improving sales.

Value-Based Special Request Design

Demonstration of the practical application of the methodology with a 702010-proof design for other programs you run. This is an unique approach with measurable business impact to prove the business value of L&D and measurable business impact.

Performance Support Design (customized)

Performance support offers a powerful option for L&D to create value within the daily work ow. However, solid design principles are required to create effective performance support solutions. (dependent on scope. Prices per critical task.)

New L&D Business Development

We work with you using our specialized approach to generate new ideas for business development for L&D.

Key Partnerships

Decision Tree for Vendor Management (online)

A suite of tools and templates to help you select the right vendors for your new L&D business model.

Tools/templates / online services

(delivered online: 3 x 2 hour online sessions) 

Pre-Test for Potential Vendors (online)

Using our maturity model tools and in collaboration with your procurement team, we will define detailed terms and conditions for pre-testing vendors to deliver your value-based L&D services.

(Delivered online: 3 x 2-hour online sessions)

+ maturity model tool and diagnostic

Cost Structure

Coststreams: Business Consultancy

A bespoke service to meet any additional business needs you have. We will provide specialist business consultants/accountants/finance specialists as needed.

Full business canvas with solutions