Transforming the L&D Business Model


One of the world’s largest dairy companies:

This is one of the world’s largest dairy companies with over €12 billion in annual revenue. It produces and sells consumer products such as dairy-based beverages, infant nutrition, cheese and desserts in many European countries, in Asia and in Africa via its own subsidiaries. Dairy products are also exported worldwide to over 100 countries. The company has branch offices in 32 countries and employs over 20,000 people. 

Before 2015, L&D within this company was decentralized. Some of its 32 global locations had their own learning advisors. Most of the L&D budget and time was spent on maintaining the LMS and developing a small group of high potentials in the organization. There was no over-arching L&D strategy that informed the work of the various dispersed groups within the company.


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