Home care improvement


Authors: Jos Arets and Vivian Heijnen

The organization provides care and a sheltered environment, mainly for elderly people with physical limitations. To enable these clients to live as independently as possible in their own homes, they provide housework support, home care and various forms of specialized home nursing and treatment. They also provide services for rehabilitation cases. The organization has many different residential locations in which clients receive intensive care and guidance in sheltered surroundings. Clients may stay temporarily at these locations if, for example, they are in a rehabilitation process. This case described here relates to the Home Care Business Unit in the organization.


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