Who we are

Charles Jennings

Charles Jennings

Co-Founder

Role: Strategic consulting and mindset work at board level and with leadership teams, keynote presentations, master classes, facilitating online live sessions, developing new services, working with Institutional partners.

Charles is a leading thinker and practitioner the field of building high performance strategies and solutions. He has been working with the 70:20:10 model for more than 15 years and is known worldwide for his work in this area. Charles’ background includes roles as Chief Learning Officer for Reuters and Thomson Reuters, as an academic and business school professor, and as a member of advisory boards and steering groups for international learning, performance and business bodies around the world.
He is Co-Founder of the 70:20:10 Institute and co-owner of Duntroon Consultants Ltd.

Vivian Heijnen

Vivian Heijnen

Co-Founder

Role: Organising the 70:20:10 Expert programme (professionalisation programmes run as both open enrollment and in-company), Performance Detective, overseeing quality management/auditing, contact person for Content Partners (including facilitators).

Vivian’s strength is her strategic thinking combined with pragmatism and a knife-like focus on execution. She has consulted on a wide range of projects at every level for the implementation of 70:20:10 solutions. Her projects have covered managment development change, the implementation of electronic patient files and across other areas. Vivian’s strengths are in a total focus on the execution of the Performance Detective tasks, and of those of the Performance Tracker and the Performance Game Changer.
She is Co-Founder of the 70:20:10 Institute and co-owner of Tulser B.V.

Jos Arets

Jos Arets

Co-Founder

Role: Developing new content, writing books, contact person for Business Partnerships.

For many years Jos has worked on improving the performance of people and organisations by connecting working and learning in smart ways. This work has been through a mixture of strategic projects with clients and international collaboration within the L&D community. Jos’s strength lies in designing performance driven solution at a systems level and working in the role of a Performance Architect. In collaboration with Charles Jennings and Vivian Heijnen he has published articles and books about learning and performance, measurable performance improvement and about 70:20:10.
He is Co-Founder of the 70:20:10 Institute and owner/CEO of Tulser B.V.

Nas-raddine Touhami

Nas-raddine Touhami

Manager operations

Mandy van Hugten

Mandy van Hugten

Marketing & communication specialist

Our facilitators

Joost Robben

Joost Robben

70:20:10 Expert Programme facilitator

As a performance consultant Joost helps to improve human performance in organizations. Using a 70:20:10 lens he brings learning to the spot where people actually create results: the workplace. He helps to transform the workplace into an environment in which your employees can excel and deliver top performance. An environment that provides (performance)support that give your employees just the right information they need to deliver performance at the moment of need. An environment that connects your top expert’s knowledge with their peers and colleagues through performance based communities of practice. An environment in which management, processes and organization are perfectly aligned for performance. An environment that keeps your organization compliant and ahead of competition.

Fabrice Luijten

Fabrice Luijten

70:20:10 Expert Programme facilitator

Fabrice is fascinated by the way organizations are run and how they operate to achieve (public) goods. Or in other words: things that matter. As a performance consultant he helps to improve human performance in organizations. Using a 70:20:10 lens he brings learning to the spot where people actually create results: the workplace. Fabrice has worked on projects covering a large array of 70:20:10 solutions within public institutions like hospitals, the Dutch tax administration and urban municipalities, as well as private corporations. He is committed to a happier and more productive workplace in which people are seen so we all can bring out the best for ourselves and our surroundings.

Han Nichting

Han Nichting

70:20:10 Expert Programme facilitator and Gamechanger

Han Nichting is an experienced leader (line, process and programme), consultant and coach with a strong focus on innovation, development and learning. He is always focused on organisations to be effective, by using sustainable (change) approaches. He is working on proposed solutions and is out to let others be successful. Therefor his thinking and actions are always intended to improve the results and performance of his customers; both on organisational and individual level. He has a solid background in strategy, HR, training and development and control, brought together during more than 30 years of directorship, management, consulting and coaching in various sectors. This experience allows him to lead organisations, teams, programmes and complex change processes focused on goals and costs effectiveness. In recent years, Han is focusing more and more on offering support to the improvement of the performance of organisations via the principles of 70:20:10.

Our experts

Dennis Mankin

Dennis Mankin

Expert partner

Role: Subject Matter expert on human performance improvement (HPI) and Performance Detective, Expert partner

Dennis’ professional background in human performance includes 28 years in senior management, consulting and coaching. He has assisted his clients to achieve competitive goals by enabling exemplary performance. His specialty is in the study of Human Performance Improvement (HPI) as it relates to training and organizational development issues. He received a Certified Performance Technologist (CPT) from ASTD and ISPI in 2003 and he is the Managing Partner and Senior Consultant at Platinum Performance Partners. He is also the co-author of the acclaimed Performance DNA™ analysis tools, used by over 6,000 HPI analysts worldwide. Dennis lives in Asheville, NC with his wife and 2 dogs who think they are humans.

Harold Jarche

Harold Jarche

Service partner

Harold Jarche is focused on workplace transformation for the network era. He has been described as “a keen subversive of the last century’s management and education models”. Clients appreciate Harold for his extensive experience and network. His internationally renowned blog is “a beacon of light in the dark landscape of organizational learning”. According to one long-time reader, “Harold is one of the best thinkers out there on things relating to learning and work”. For his clients, Harold helps to identify next practices around collaboration, knowledge-sharing, and innovation, in an increasingly complex networked world.

A graduate of the Royal Military College, Harold served over 20 years in the Canadian Armed Forces in leadership and training roles. Harold began his career as an officer with Princess Patricia’s Canadian Light Infantry. He completed his service as a Training Development Officer with the Royal Canadian Air Force where he conducted the analysis and design of training for aircrew and support personnel on the newly purchased CH146 helicopter.

Mark Britz

Mark Britz

Service partner

Mark Britz has worked over 15 years designing and managing learning solutions for elearning production houses, K12 publishing, dental management, and IT healthcare. His career has spanned the areas of public education, business simulation design, management and executive consultation.

As a senior learning and performance practitioner he has developed formal learning solutions as well as strategically implemented informal and social approaches to meet organizational needs. Key accomplishments include a peer-supported onboarding program and a social-centric corporate university model. His work and writing have been highlighted in books such as Revolutionize Learning and Development: Performance and Innovation Strategy for the Information Age and The Social Learning Handbook.

Mark positions himself at the intersection of organizational design and learning with social at the center and is a regular speaker on the topic of social technology for learning and performance improvement. You can learn more about his ideas and activities at TheSimpleShift.com where he writes frequently about organizational design, social connection, and cultures of collaboration.

Jon Husband

Jon Husband

Expert partner

Jon Husband is recognized by his peers as a leading thinker about the impacts of the Web, social media and social networks on society and its institutions, primarily concerning how we learn and work. He carries out research into business strategy, organizational structures, work design and learning in the interconnected Knowledge Age, and consults to public, private and not-for-profit organizations in Canada, the USA and western Europe.

In the 80's and 90's Jon was a commercial banker, a public servant and a Senior Principal for Hay Management Consultants (Hay Group) in Canada and the UK. Today he specializes in strategic advice and coaching regarding collaborative change initiatives, knowledge-based workplaces and management / leadership development for all types of organizations.

In 2007 he co-authored a book titled “Making Knowledge Work – the arrival of Web 2.0” and 2010 co-authored with Michel Cartier the book “La Société Émergente du XXIe Siècle”.

Jon speaks, consults and delivers coaching and workshops internationally. Most recently he and members of the Wirearchy Commons published an eBook titled “Wirearchy – Sketches for the future of work”.