Accelerate the capability building of Learning Leaders and their L&D teams to meet the rapidly changing needs of their organizations.

Business transformation is underway in most industries with new technologies and service models, disruptive competition, global communications and ever-changing customer expectations.

L&D needs to move at the speed of business to deliver relevant solutions focused on improving performance and delivering results in the most cost-effective manner available.


Value-based L&D begins with Five New Roles

The 70:20:10 Institute offers the 70:20:10 Expert Program to equip learning professionals with new skills and strategies to solve performance challenges in partnership with their business clients. The Expert Program, can be delivered on-site or virtually in a flexible format that meets your team’s needs.

It introduces the Five New L&D Roles in an extended learning experience with immediate application on the job. The learning campaign includes two facilitated sessions, virtual coaching, and participant practice of the roles through a work project.


The Expert Programme reinforces the open collaboration between L&D Professionals and their internal clients to co-create solutions that have measurable impact.

The result that the internal customer needs to achieve is always paramount:

  • Sales growth
  • Error reduction
  • Productivity increase
  • Improved customer satisfaction
  • Lower rates of non-compliance incidents
  • Reduced absenteeism
  • Lower employee attrition rates
  • Faster on-boarding and reduced time to performance